Interview: Martina, order processing

Hello Martina, please introduce yourself briefly.

I am a trained office administrator, head of the order processing department, and have been working at SysTec since 2006.

How was your start at SysTec?

In my case, there were several entry phases due to my professional development.

At first, after finishing school, I worked as an office help at SysTec in 2003. I used this to bridge the time until I could start an apprenticeship in another industry that I successfully completed in 2006. Looking once more for a job, I helped out at SysTec again. When I wanted to do a further apprenticeship as an office administrator, the SysTec management offered me to do it at SysTec. In 2009 I successfully completed my second apprenticeship and have been working in the SysTec order processing department ever since. I have constantly pursued further training options, and after a few years, I was able to take over the management of the order processing department.

In December 2022, I had a very special personal event: I became the mother of a wonderful son. That's why I went on maternity leave at the end of 2022 and then on parental leave. Since February 2024, my son has been romping around with a child minder during the day. Since then, I have started working again at SysTec, with reduced hours.

Conclusion: All the beginnings were good. Whether as an office assistant, an apprentice, a regular employee, a department manager, and now even as a working mother. I have always received great appreciation from the entire team and from my employer.

What does your day-to-day work look like?

I take my son to the child minder first thing in the morning. From around 08:30, I'm usually at the company. I start with checking current customs orders and declare the new ones to customs. Then I check the emails that have come in to our email inbox and answer customer queries, make order changes if necessary and check for urgent orders. I schedule these and release them for production immediately.

I then process the 'normal' new orders. To do this, I am often in contact with production, sales, purchasing and the software department.

What motivates you in your work?

What motivates me about this job is the versatility. In principle, no two jobs are the same and therefore no two days are the same. There are stressful days and also quiet phases. Because everything in order processing is focused on incoming orders, every day is a surprise. The cooperation with colleagues is great and you feel respected. At SysTec, you're not just another employee, as you might be in a large organization. Here, people know each other and the relationship to each other is stronger. In addition, we have flexible working hours due to the flexitime system, which helps to better organize work and private life. As a young mother, this is very important to me.

What makes working at SysTec special for you?

Work is a big part of everyday life and I am happy to be able to work at SysTec. It's a versatile job with a good team and an appreciative employer. You never stop learning and can always develop yourself further, and in this respect SysTec is happy to support all employees.

When I returned from parental leave, it was a very clear decision that I could return to my previous position and work again as a department manager. It was also possible to reduce my working hours so that I was able to combine work and family life. I know from other mothers in my circle of acquaintances that this is unfortunately not always the case, so I appreciate it all the more.